Terms and Conditions of Sale

1.Company overview

These Terms and Conditions of Sale govern the services offered by IDlift, a minimalist logo design service for start-ups.

Company: IDlift
Founder: Sacha Haegele
Email: contact@idlift.com
Website: https://idlift.com

The services offered consist mainly of the creation of logos and branding elements for start-ups, with fast delivery and tailor-made services.

2.Purpose

The purpose of these GTC is to define the conditions under which IDlift provides its logo and visual identity creation services to its customers.

Any order implies full and complete acceptance of these terms and conditions.

3.Services offered

IDlift offers several logo design packages, including:

-Creation of 3 original logo concepts

-Unlimited revisions

-Delivery of files in several formats

-Social media kit

-Stationery kit

-Brand Typography

-Colour palette

-Presentation mock-ups

The exact characteristics of the services are detailed on the website.

4.Order

The order is considered validated when:

the customer makes the payment

and provides the necessary information via the form or during the exchange with IDlift.

IDlift reserves the right to refuse an order if the information provided is insufficient or inappropriate.

5.Prices

The prices of the services are indicated in euros (€).

Prices are subject to change at any time, but the price applied is the one displayed at the time of ordering.

6.Payment

Payment is made online via Stripe at the time of ordering.

The service will only commence once payment has been confirmed.

7.Delivery times

IDlift undertakes to deliver the first three proposals within approximately 48 hours of receiving all the information necessary to complete the project.

This period may be extended in the event of:

missing information

requests for significant changes

exceptional circumstances.

8.Revisions

The number of revisions is unlimited.

10.Intellectual property

Once the final project has been approved and delivered:

the customer obtains full rights to use the logo

the customer may use, modify and exploit the logo freely.

However, IDlift retains the right to present the project in its portfolio or for promotional purposes, unless otherwise requested by the client.

10.Satisfaction guarantee

IDlift is committed to providing quality service and assisting the client in improving the proposed logo.

The client is entitled to revisions included in the chosen offer in order to adjust the design to their vision.

Any request for a refund must be preceded by at least one revision request made by the customer on one of the proposed concepts.

This revision must specify the desired changes in order to allow IDlift to improve the initial proposal.

If, after this first revision, the customer feels that the result still does not meet their expectations, a request for a refund may be considered.

No refund request will be accepted if:

-no revision request has been made

-the concepts have been approved by the client

-the final files have been delivered and used

IDlift reserves the right to evaluate each refund request on a case-by-case basis.

11.Liability

IDlift cannot be held liable for:

the use made of the logo by the client

conflicts related to existing trademarks

indirect losses related to the use of the logo.

It is the client's responsibility to verify the legal availability of their trademark.

12.Personal data

The information collected is used solely for:

processing orders

communicating with the customer.

It is never sold to third parties.

13.Applicable law

These GTC are subject to French law.

In the event of a dispute, an amicable solution will be sought before any legal action is taken.